DATAMASTERS
Healthcare
Assessment of the quality of medical services – Tomsk region
Task Description
To develop an algorithm for assessing dissatisfaction with the quality of medical services, based on the analysis of feedback data from social networks and specialized Internet resources.
Problems
There is no adequate system for assessing patient satisfaction with the quality of medical services provided, and there is no mechanism for identifying systemic problems with the state of the service model in the organizations of the Tomsk Region health insurance system.
Effects
  1. The emergence of an independent tool for evaluating medical organizations.
  2. The ability to assess the situation in real time with a decomposition to a specific case, doctor or organization.
  3. Budget savings due to the use of open source free software.
Target Auditory
  1. Head of the subject of the Russian Federation
  2. Health authorities of the subject of the Russian Federation
  3. Heads of medical institutions
Team
Shatalin Igor
Team members
  • Shatalin Igor
Presentation
Regional Deployments
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Contacts
Address: 36, Novy Arbat, Moscow, 121099
Phone: +7 495 690-91-29
+7 (926) 246-02-51
Fax: +7 495 690-91-39
E-mail: contest@datamasters.ru
Website: asi.ru